In a broader perspective, the mailing list is a group of names and addresses that can be used for distributing materials such as newsletters, periodicals or advertising.

In the light of our web hosting services, the mailing list is comprised of email addresses that can be reached by sending a single message to the address of the mailing list.

There are two general types of mailing lists. The first one is the announcement list, which is closer to the original meaning of a mailing list where a group of people are recipients of the same materials.

The second one is the discussion list and its name suggests that all the members of the list can use the list to communicate with each other.

The use of mailing lists nowadays is quite common and it has many applications.

For example, in a given organization each department may have a separate mailing list to share information – tasks, results, etc.

Or, for instance, customers of an online shop may want to receive updates when new items are posted.

Another advantage to using a mailing list with our services is that the hourly limit of outgoing emails does not affect the mailing lists.

As a client hosted on our servers, you can choose between two database solutions – MySQL and PostgreSQL (not all hosting plans support PostgreSQL, though).

First, let’s consider the similarities.

Both databases are open-source, supported by contributors and developers on a voluntary basis and are offered free of charge. Both are relational database management systems (RDBMS), PostgreSQL being focused on the object-oriented database model.

MySQL gets the first open-source database market share spot, while PostgreSQL occupies the third position, lagging behind Microsoft SQL server, another free SQL developer.

MySQL is the most popular open-source database management systems, due to its ease of use and speed of performance. All the scripts offered by our 1-click Web Apps Installer tool are fully MySQL-compatible.

Also, MySQL is cross-platform, which means that you can design your database application on a Windows or Mac computer and then host it on our Linux OS server with the same success.

IT companies known to use MySQL include Yahoo!, Cisco, Sabre and Slashdot.

Here is why you would want to choose MySQL as your database solution:

• Broader support;
• Simpler database design will less coding;
• MySQL’s replication is much better than the one provided by PostgreSQL and there’s only one way to do it, while PostgreSQL has lots of different replication; systems, thus unnecessarily complicating the process;
• You can easily create basic web-driven websites;
• MySQL is faster than PostgreSQL;
• Data Integrity – PostgreSQL is at a disadvantage because it wants your data to be correct by enforcing constraints. MySQL has limited referential constraints;

PostgreSQL is also a cross-platform database.

It is the choice of developers who want more flexibility and features, currently not supported by MySQL, like async notifications, OO (Inheritance of tables), transactional DDL statements, triggers (supported by MySQL 5.x), foreign keys (supported by MySQL 5.x) and full implementation of sequences.

Additionally, if you are planning a migration from Oracle, DB2 or MSSQL, PostgreSQL follows many of the SQL ANSI standards, thus allowing the creation of complex SQL commands, available with the proprietary database solutions.

To summarize, the need for the following components should draw your attention to PostgreSQL:

• Complex rule sets (business rules, for example)
• Use of procedural languages on the server
• Complex database design
• Use of geographical data

More specific comparative tables are provided at the following addresses for further reference:

http://www.postgresonline.com/journal/index.php?/archives/51-Cross-Compare-of-SQL-Server,-MySQL,-and-PostgreSQL.html#extended

Go to the Statistics > Traffic Stats section of your Control Panel to view detailed visitor statistics for each of your domains and subdomains.

The statistics for the www and non-www version of your site are gathered “under one roof” and are stored in the ‘non-www’ hostname.

This allows for the server to process data faster than splitting it in two.

In case you need an alternative, there are public services such as Google Analytics. More information could be found at:

http://www.google.com/analytics/

Of course, you need to have associated accounts with the respective vendor systems in order to gain access to these services.

Another alternative is Piwik. Installing it is easy and does not require much effort: http://piwik.org/docs/installation/

You can check the vendor FAQ as well: http://piwik.org/docs/installation/

First, make sure that you know where exactly the files for your website are located. Usually each domain/subdomain points to a folder with the same name as the domain/subdomain located inside the /www/ directory in your hosting account.

So, if you want to back up the files for my-best-domain.com, they are most likely located in /www/my-best-domain.com/

Here is how you can back up your files:

Option 1: Go to Files > File Manager.
Select the folder(s) and/or the file(s) that you want to download and click on the Download button (), which is located at the top of the files list or click right button of the mouse to open the drop-down menu. Choose an option and  within a few seconds a windwow appears and asks you if you wish to save the file.

Choose “Save As…” and point the location on your computer where the file should be saved.
You get an archive, which contains all the file(s) and/or folder(s) that you have selected.

Option 2: You can back up your files via FTP. To do this, connect via FTP, using your main FTP account. Once the connection is established, you will see a list of all the domain folders.
Right click on the desired folder, then choose Download*. Your files will start downloading on your computer.

* The exact download process may vary depending on the FTP client that you use. For further information, please refer to: How to connect via FTP and upload/download files?

Option 3: In case you would like to create a .zip archive of your files, but instead of downloading it locally to your computer, you want to keep it on the server, here is what needs to be done:

1. Go to the File Manager section and access the folder where the files are located. Via the “Create New File/Folder” options at the top, create a folder called “BACKUP“.
2. Use the “Select all” option, then leave ONLY the folder “BACKUP” unchecked. Copy the files to the newly created folder “BACKUP“.
3. Create a file called zip.php into the same directory where the folder “BACKUP” is located and include the code:
   
   <?php exec(“zip -r BACKUP BACKUP”); ?>
4. Open http://my-best-domain.com/zip.php * in a browser and the script will create an archive of the “BACKUP” folder.

*IMPORTANT: The exact URL of the script depends on the domain and the folder where the files are located. What is important is that you run the script by accessing it through the web.
If you go back to the File Manager section, in the folder where you created the zip.php file, you will find a file called BACKUP.zip – this is in fact the archive with your files” backup.

To edit a custom A record, go to My Domains > DNS Records section.

Find the domain/subdomain in the list below and click on it.

Replace the current IP address with the new IP (A record) and click the “Modify” button.

To add a TXT record, go to My Domains > DNS Records and click on the “Add А New Record” button, then select the desired domain from the “Hostname” drop-down menu. If the record will be added for a domain, leave the field before the drop-down menu empty. If it is for a subdomain, type in the subdomain name.

Example: to add a TXT record for my-best-domain.com – just select it from the “Hostnames” menu.
To add a TXT record for webmail.my-best-domain.com – type “webmail” and select “my-best-domain.com” from the menu.
Select “TXT” type of the record from the ‘Type’ menu, then type its value in the ‘Value’ field below.

Example: for TXT the value should look like: v=spf1 mx -all

Optionally you can adjust the TTL settings. Click on the “Add a New Record” button to add your new TXT record.

To order an ID protection service to a domain or group of domains, please follow the steps:

1. Go to My Domains > Whois Privacy Protection section. In the “Domain” column, select the ones which you need to protect, and mark their checkboxes. Click on the Whois Privacy Protection icon.
2. In the “Order Whois Privacy Protection” page you need to choose a payment method. When ready press the “Continue” button.
3. Ones the payment is completed the domain’s WHOIS Data shield will be activated.

Note: If you want to add Whois protection service only to a single domain name you can also click on its corresponding “Order Whois Privacy Protection” icon.

There are 3 ways to access the traffics stats for a domain name:

1. Click on the “Traffic Usage Statistics” icon in the “Actions” column;

2. Right-click on the domain’s name, located in the “Domain” column. This will open a context menu, from where you can select “Traffic Usage Statistics”;

3. Click on the domain’s name, located in the “Domain” column. This will open the “Domain Information” pop up window with information for the domain name and several quick access icons. Locate the “Traffic” icon and click on it.

There are 3 ways to access the web statistics for a domain name:

    1. Click on the “Web Statistics” icon in the “Actions” column;

    2. Right-click on the domain’s name, located in the “Domain” column.    
    This will open a context menu, from where you can select “Web Statistics“;

    3. Click on the domain’s name, located in the “Domain” column.    
    This will open the “Domain Information” pop up window with information for the domain name and several quick access icons.    
    Locate the “Web Statistics” icon and click on it.

For a number of reasons, you may need to change from the current hosting plan that you now have to a less expensive package.

For example, if you are not utilizing the plan’s features, you may wish to consider downgrading to a lower plan in order to minimize your expenses.

The option to downgrade to a lower plan is only provided per request.

You will need to contact our Sales Department by opening a ticket from the Help section that is located on the top right or use the button below.

The best-case scenario is to downgrade to a lower package right before you renew your plan for another year.

That way, you will utilize the most of your current plan prior to downgrading it.

Please note that a dowgrade is only possible if the resources you are currently using (hosted domains, number of databases, etc.) are equal or below the resources offered by the plan that you consider changing to.

For example, if you currently have four hosted domain names but you wish to downgrade to a plan that allows you to host only two domain names you will not be able to do so, unless you remove two of your domain names from the Hosted Domains section in your Control Panel.

The example applies for all resources that come bundled with every hosting plan we offer.