If you are running low on certain resources in your account, you can explore the options for upgrading.
You have two basic options – to upgrade just certain features of your plan (such as disk space, the number of hosted domains, email accounts, etc.) or upgrade to a more advanced package (if one is available).
You can find both options in the My Plan area on the left side of your Control Panel.
* If you do not see the Add or Upgrade Services menu at all, please go to Help -> My Tickets to open a ticket (or use the button below) and request assistance from our support staff.
The Change/Upgrade Plan option allows you to upgrade to a more resource-rich package. All available packages are displayed together with a list of the features they are offering and their price.
Once you choose the package that you want to upgrade to, you have to select it, then choose the payment method you would like to use and then click on the Continue button to proceed to the payment page where you will have to fill out your payment information. If none of the payment options listed is suitable for you, please refer to this article: Alternative payment options
The Add or Upgrade Services link will take you to a page where you can upgrade certain features of your current package. Here is a list of all available upgrades:
- Hosted Domains – this upgrade allows you to host more domain names in your account
- Subdomains – this upgrade allows you to create more subdomains; (For more information, refer to: What is a subdomain and how do I create one?)
- IP Addresses – this upgrade allows you to purchase a dedicated IP address. (For more information, refer to: What is a dedicated IP and do I need one?)
- SSH – this upgrade allows you to have SSH access to the server; (For more information, refer to: What is SSH?)
- MySQL Databases – this upgrade provides you with additional MySQL databases. (For more information, refer to: What is a MySQL database?)
- MySQL Quota – this upgrade provides you with additional disk space for your MySQL databases
- PostgreSQL Databases – this upgrade provides you with additional PostgreSQL databases. (For more information, refer to: What is a PostgreSQL database?)
- PostgreSQL Quota – this upgrade provides you with additional disk space for your PostgreSQL databases
- Disk Space – this upgrade provides you with additional storage on the server for your files and emails
- Traffic – this upgrade allows you to increase the monthly traffic limit
- Email Addresses – this upgrade allows you to create more e-mail accounts
- FTP Accounts – this upgrade allows you to create more FTP accounts. (For more information, refer to: What is an FTP account and (why) do I need different FTP accounts?)
- Backup – By default, we keep a backup of your account only if the data is below 5 GB. This upgrade allows you to increase the backup limit
- Cronjobs – this upgrade allows you to set up more cron jobs. (For more information, refer to: What is crontab?)
- CPU Usage – this upgrade allows you to increase the CPU usage limit of your account. (For more information, refer to: What is meant under CPU usage and how do I monitor it?)
Next to each feature, there is a drop-down menu that allows you to choose the quantity that you wish to purchase. Next to it you’ll also see the monthly price, the remaining period and the total price that you’ll have to pay for the particular upgrade. You can make multiple upgrades at the same time.
Once you select all the services that you wish to add, you have to choose the payment method you would like to use and click on the Continue button to proceed to the payment page where you will have to fill out your payment information. If none of the payment options listed is suitable for you, please refer to this article: Alternative payment options.